Hidden name

Administrative service, Customer Service, Executive Virtual Assistant, Marketing Services, Prospecting Services, Transaction Coordinator
Virtual Assistant | Executive Admin | SMM | Canva Expert
Expected Payout

$8 per hour

Educational Attainment

Bachelors degree

Availability

40 hrs/wk

Experience Overview

Basic Information

Description

Hi! You can call me Jelai. I am an experienced virtual assistant from the Philippines. I have effectively helped clients with the growth of their businesses. I can help you out with: Data entry and Web Research Chat Support Customer Service Support Social Media Management Email Marketing and Management E-commerce Management Task and Project Management Website Management and Design Calendar and Travel Management Podcast Management Content Creation and Graphic Design Editing and Proofreading Transcription And any other tasks within my capacity as a virtual assistant. In 2019, I worked as a Customer Service Representative focusing on billing, sales, product inquiry, order tracking and placing, and customer care. I have also worked part-time as an outbound call agent and virtual admin, and I do appointment setting for prospect leads to qualify them once they report to the office. In 2020, I worked as a personal assistant for a director of a Digital Design company specializing in statutory signs and building signs projects. My duties include invoicing, liaising with clients, website management, e-commerce management, task management, floor plan marking and scheduling, and anything upon the director's request. I have also worked for 2 Australian clients as their VA. My main tasks include podcast management, bookkeeping, finance, graphic design, social media management, email marketing and management, lead generation, calendar management, invoicing, and other administrative tasks. Last year, I started working for the online beauty retail platform as an administrative assistant. I handle everything backend, including social media, email and SMS marketing, invoicing, project and campaign management, website management, and client liaisons. I also started working with a Kiwi client who is an occupational therapist. I handle social media and course management on her behalf. I have also started working with a US client to manage their Etsy store and website, where I mostly do product listing. I am doing social media management and content creation for them. This year, I started working with a UK Client who owns a surveying n as a LinkedIn lead generation specialist and handled affiliate marketing for him. I manage social media platforms efficiently, such as Facebook, Twitter, Linked In, and Instagram, and I can also do paid advertising as needed. I can do graphic design, including creatives, videos, presentations, and infographics through Canva. And I possess fundamental knowledge of web content and design. I am a certified Quickbooks expert and a certified Hubspot social media marketing strategist. I have received various certifications from other e-learning platforms as well. I have excellent computer navigation skills, good command of the English language, and proficiency in Microsoft Office and Google Suite.

Skills

  • Admin Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning
  • IT
  • Video Editing
  • Blogging
  • Bookkeeping
  • Content Writer
  • Appointment Setter
  • E-commerce
  • Graphic Design
  • Shopify
  • SEO
  • Social Media Marketing
  • Web Design
  • WordPress
  • Amazon
  • Data Entry
  • Sales Funnels
  • Wedding Planning
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator

Industry

  • Healthcare Virtual Assistants
  • Accounting Virtual Assistants
  • Human Resources Virtual Assistants
  • Insurance Virtual Assistants
  • IT & Technology Virtual Assistants
  • Virtual Legal Assistant
  • Logistics & Trucking Virtual Assistants
  • Online Education Virtual Assistants
  • Property Management Virtual Assistants
  • Real Estate Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Administrative service
  • Customer Service
  • Executive Virtual Assistant
  • Marketing Services
  • Prospecting Services
  • Transaction Coordinator

Text Resume

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Certifications

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