Hidden name

Customer Service, Executive Virtual Assistant, Marketing Services, Transaction Coordinator
I am hardworker- Jonalette
Expected Payout

$5 per hour

Educational Attainment

Bachelors degree

Availability

30 hrs/wk

Experience Overview

Basic Information

Description

I am interested for the position offering the opportunity for any communication, admin tasks and research related matters. Customer service is also one my my experiences that I am holding into. After I graduated, I already worked in a BPO company. From 2015, I have handled a lot of accounts mostly with customer service approach. My first customer service experience was a healthcare account called Wellcare, a US based healthcare insurance which we handled members healthcare info, claims and orders for more than a year, then I switched to a different inhouse company, TPG mobile, it is an Australian company which we handled mobile plan queries, plan upgrades and basic trouble shooting. My third customer service experience was a US dental insurance under United Healthcare. Similar to my first experience, but this is just purely dental queries. For this, I gained confidence on communicating to clients with excellent customer service approach, do multi-tasking skills and at the same time, make sure that I always do my work with good quality.

Skills

Industry

  • Healthcare Virtual Assistants
  • Insurance Virtual Assistants
  • Logistics & Trucking Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Customer Service
  • Executive Virtual Assistant
  • Marketing Services
  • Transaction Coordinator

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