Expected Payout
$4 per hour
Educational Attainment
High school diploma
Availability
20 hrs/wk
Experience Overview
Description
Hello there! My name is Julia 33 yo and I've been a Customer Service Representative over 8 years. My first customer service/technical support experience is with Uverse. We assist customers with technical,billing and account inquiry may it be changes or just general information. After 6 years, I transferred to Telus which is also a Telco Company. My role is Customer Service Representative and also we are required to pitch sales on every applicable calls. I am very proud to say that my Customer Satisfaction Survey is always ranging from 90% to 100%. I always make sure that concerns are resolved of not addressed and makes courteous follow ups if needed. Right now I am a Virtual Assistant for a Financial Advisor. I am providing round the clock assistance to his existing clients. Pretty much my Customer Service skill is still beneficial to function as an effective assistant. I am very excited to apply as a Customer Service Representative for your company, I have acquired relevant skills and experience which I can contribute to the growth of your company. I can rest assure you that I will handle and assist clients with excellent customer service. For me customers always comes
first. Thank you for your time and consideration.
Skills
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Research
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Admin Assistant
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Data Entry
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Excel
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Personal Assistant
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Customer service
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Analytical Skills
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Communication Skills
Industry
- Healthcare Virtual Assistants
- Insurance Virtual Assistants
- Real Estate Virtual Assistants
Service
- Customer Service
- Marketing Services
English
