Essential Job Functions:
Confidentiality: Maintains high level of confidentiality.
Supervision: Works independently under the direction of Supervisor and/or Manager
Communication: Communicates well verbally and in writing with co-workers and customers.
Equipment: Uses such office equipment as computer terminals, copiers and FAX machines.
Physical: Sits for extended time periods. Hearing and vision within normal ranges
Responsibilities:
Verifies, compiles, and inputs application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage applied for including but not limited to borrower assets, liabilities, and length of employment.
Maintain a pipeline of loans with an emphasis on customer service, quality, accuracy and efficiency.
Obtain and follow through on borrower conditions for closing per underwriter/lenders requirements.
Gather and submit credit report and supporting application (1003) documentation in a timely manner for loan approval.
Obtain the sales contracts, escrow instructions, and any documentation regarding upgrades prior to ordering the appraisal for all purchases.
Recommends that loan not meeting standards be denied.
Remain current with our Broker programs and maintain their forms for submission.
Close approved loans, ensuring all conditions and requirements of underwriting and investors have been met.
Communicate with New Home Consultants, borrowers and associates in a professional, courteous manner.
Calls or writes credit bureau and/or employer to verify accuracy of information.
Types loan application forms, using computer.
Calls specified companies to obtain property abstract, survey, and appraisal.
Informs supervisor of discrepancies in title or survey.
Submits mortgage loan application file for underwriting approval.
Types and mails approval and denial letters to applicants.
Submits approved mortgage loan file to closing party for settlement.
Records data on status of loans, including number of new applications and loans approved, canceled, or denied, using computer.
Performs other related duties as assigned.
Experience: Two to five years of loan processing experience.
Skills:
Ability to make sound judgments regarding the resolution of customer service issues.
Ability to problem-solve and exercise independent judgment while displaying a high degree of initiative.
Ability to handle detailed assignments and maintain confidentiality.
Excellent communication and interpersonal skills.
Organizational skills necessary to prioritize workload.
English
