1) Communication Skills:
What three character traits would your friends use to describe you?
If chosen for this position, describe your strategy for the first 3-7 days.
2) Planning and Organizing:
How will you manage your time?
Do you work better under pressure or with time to plan and organize?
What negative thing would your last boss say about you?
Would you rather write a report or give it verbally?
3) Problem Solving:
Tell me about a time when you had to deal with conflict on the job.
How quickly do you make a decision?
Did you ever postpone making a decision? Why?
How do you think I rate as an interviewer?
Tell me about the most effective presentation you ever made.
Give me an example of your adaptation to changes and the difficulties that went with that.
Give examples of steps taken to make each team member (in a team) feel important.
What is your usual role in a team?
How do you get someone to accept one of your ideas?
6) Customer Service Skills:
Do you have experience as a prospector? If so, describe the most difficult scheduling problem you have faced.
Describe a situation where you went out of your way to provide customer satisfaction.