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Administrative service, Customer Service, Executive Virtual Assistant, Marketing Services, Transaction Coordinator, Prospecting Services
Training Coordinator/Quality Analyst/Virtual Assistant
Expected Payout

$8 per hour

Educational Attainment

Associates degree

Availability

40 hrs/wk

Experience Overview

Basic Information

Description

I started my career In the BPO Industry last 2015 as a Customer Support and work my way up to become a Subject Matter Expert in 2016 for a Sales Account (Macy's.com) and Telephone Company in the U.S (At&t) where I do billing inquiries and Technical Support (At&t DirecTv) for almost 4 years. I also worked as a Virtual Assistant doing track and trace orders, Shopify Customer support via the Shopify platform, Email Customer Service using Gmail, and Order Fulfillment. I have Certifications in Social Media Management, Shopify Freelancing, Facebook Ads, and WordPress and Tools Expertise in Microsoft Office (Word, Excell, etc,), Google (Drive, Docs, Spreadsheet, etc,), Slack, Trello, Hubspot, Zendesk, Snovio and Jing, Google Chrome Extensions, Web-based tools, and different messaging platforms. My recent job Is I am an Appointment Setter in Australia for different Real Estates. Setting appointments with Property Managers, Property Owners, Landlords, and tenants for the annual smoke alarm Inspection to get their compliance certificate. Due to my hard work, I become a Training Coordinator and Quality Analyst for the company for almost 3 years. I train new members of the team and make sure everyone is following the right process. Over the years of working. I acquired relevant skill sets Including problem-solving, communication and technical skills, professionalism, and work ethics. With all my experiences, I know that I can be an asset to your company. I will not just be a VA but more a committed VA to your business.

Skills

  • Admin Assistant
  • Quality Assurance
  • Appointment Setter
  • E-commerce
  • Shopify
  • Social Media Marketing
  • Data Entry
  • Email Management
  • Personal Assistant

Industry

  • Healthcare Virtual Assistants
  • Insurance Virtual Assistants
  • Virtual Legal Assistant
  • Logistics & Trucking Virtual Assistants
  • Property Management Virtual Assistants
  • Real Estate Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Administrative service
  • Customer Service
  • Executive Virtual Assistant
  • Marketing Services
  • Transaction Coordinator
  • Prospecting Services

Text Resume

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Certifications

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