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Customer Service, Executive Virtual Assistant, Marketing Services
Virtual Assistant
Expected Payout

$2 per hour

Educational Attainment

Bachelors degree

Availability

8 hrs/wk

Experience Overview

Basic Information

Description

Hi! You can call me as Cassandra. I am an accomplished Filipino virtual assistant. I've successfully assisted clients with expanding their businesses. I can assist you with any tasks that fall within my scope as a virtual assistant, including Data entry and web research Chat support, customer service support, social media management, email marketing and management, task and project management, website management and design, calendar and travel management, podcast management, content creation, graphic design, editing, and transcription. As a customer service representative in 2019, my duties included handling billing, sales, product inquiries, order monitoring and placement, and customer care. I've also held part-time jobs as a virtual administrator and an outgoing phone agent, where I make appointments for prospect leads to qualify them once they arrive at the office. I supported a director of a digital design firm that specialized in statutory signs and building signs projects as his personal assistant in 2020. Invoicing, client relations, website and e-commerce management, task management, floor plan marking and scheduling, and whatever else the director requests are among the jobs I perform. I began working as an administrative assistant for the online cosmetics retail website a year ago. I'm in charge of managing everything on the backend, including social media, email and SMS marketing, invoices, projects, campaigns, websites, and client relations. In addition, I began working with a client from New Zealand who is an occupational therapist. I maintain her social media accounts and course scheduling. I am skilled in managing social media sites like Facebook, Twitter, Linked In, and Instagram. If necessary, I can also handle paid advertising. Through Canva, I am able to create visuals for infographics, videos, presentations, and creatives. I also have a foundational understanding of web design and content. I am a qualified Hubspot social media marketing strategist and Quickbooks expert I've also earned a number of certificates from different e-learning programs. I have a strong knowledge of the English language, am proficient in Microsoft Office, and am familiar with the Google Suite.

Skills

  • Admin Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Video Editing
  • Blogging
  • Bookkeeping
  • Content Writer
  • Appointment Setter
  • E-commerce
  • Graphic Design
  • Social Media Marketing
  • WordPress
  • Amazon
  • Data Entry
  • Sales Funnels
  • Excel
  • Personal Assistant

Industry

  • Online Education Virtual Assistants
  • Healthcare Virtual Assistants
  • Human Resources Virtual Assistants
  • Real Estate Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Customer Service
  • Executive Virtual Assistant
  • Marketing Services

Text Resume

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Certifications

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