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Hidden name

Administrative service, Customer Service
Experience Customer Support
Expected Payout

$3 per hour

Educational Attainment

Bachelors degree

Availability

30 hrs/wk

Experience Overview

Basic Information

Description

I've worked in the customer service sector for approximately ten years. For a Singapore-based technology company, I first worked as a telemarketer. I've worked in the telco sector, where my responsibilities included repairing portable devices, creating accounts, billing, and credit, as well as resolving cellular network issues. Additionally, I have prior experience providing technical help via inbound phone calls and chat. We assist clients with hardware and software problems. Also, I have experience working for an Australian energy firm. We handle billing, credit, and customer accounts. As a quality analyst there, my duties included leading calibration and call listening sessions, creating quality reports, and conducting quality audits.

Skills

  • Admin Assistant
  • Quality Assurance
  • Data Entry
  • Email Management
  • Excel
  • Customer Service
  • Technical Support
  • Chat Support
  • Sales

Industry

  • Human Resources Virtual Assistants
  • IT & Technology Virtual Assistants
  • Logistics & Trucking Virtual Assistants
  • Real Estate Virtual Assistants

Service

  • Administrative service
  • Customer Service

Text Resume

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Certifications

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