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Hidden name

Administrative service, Customer Service, Executive Virtual Assistant, Marketing Services
Experience Customer Support + Social Media Manager
Expected Payout

$5 per hour

Educational Attainment

Bachelors degree

Availability

20 hrs/wk

Experience Overview

Basic Information

Description

With 4 years of experience in customer support, I have developed excellent communication and problem-solving skills. I spent 2 years in a car rental company and another 2 years in an e-commerce company where I assisted customers with complaints and inquiries, answering product and service issues, billing issues, and providing support for new hires. I also handled escalated emails and calls to resolve concerns and complaints and reviewed documents. Currently, as a content manager, I create UGC content briefs for brands, review and evaluate content submissions, curate content, and research current trends. Additionally, I layout graphics to enhance the content. My skills in customer support and content management make me a valuable addition to any team.

Skills

  • Admin Assistant
  • Quality Assurance
  • Research
  • Video Editing
  • Content Writer
  • E-commerce
  • Graphic Design
  • Social Media Marketing
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Project Coordinator

Industry

  • Logistics & Trucking Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Administrative service
  • Customer Service
  • Executive Virtual Assistant
  • Marketing Services

Text Resume

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Certifications

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