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Hidden name

Administrative service, Customer Service
Virtual Assistant
Expected Payout

$5 per hour

Educational Attainment

Availability

7 hrs/wk

Experience Overview

Basic Information

Description

Hello, my name is Nikka Cadayona and I am very interested in your job posting that I was able to come by.I find the job you've posted to be attainable and right up my alley. To give you an idea about me, I have a wide array of BPO experience with different companies over the years. The experience I have had included providing customer support and marketing. My job also included order processing, updating customer data on CRM, to check order status on shipstation, answering customer inquiry and providing technical support over the phone, chat or email. Apart from this I am also equipped in handling both inbound and outbound calls. I am well able in microsoft office navigation. My experience has taught me to meet or better yet, exceed customer's expectations with service. I was a nursing student back in college. So, medical terms are familiar to me. My previous training and experiences have taught me to deal with potential clients/customers with professionalism, courtesy and sensitivity to the needs of each client. My previous mentors had taught me that in every call and point of contact is an opportunity to make a positive impact and a lasting impression that will set the tone of each customer experience. I believe that my strongest suit would be my people skills and the ability to identify with the customer and stay calm and collected despite the ongoing issue. In any situation you want that individual to be on your side to help guide you and help find better solutions to an on-going issue. I know that my skills and experiences compliment what you are looking for. I’m on a lookout for a company that would be a good match for my skills and where I could be happy, productive and can add value to my employer's status as a competent worker. I am a results-driven individual that strives hard to make things right the first time. I am quick to learn and easy to adapt to change. I am a flexible team player that can work under pressure, an innovative and a happy worker.I am a reliable and dependable candidate who would be proud to be part of your team.

Skills

Industry

  • Healthcare Virtual Assistants
  • Logistics & Trucking Virtual Assistants
  • Online Education Virtual Assistants
  • Real Estate Virtual Assistants

Service

  • Administrative service
  • Customer Service

Text Resume

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Certifications

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