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Customer Service, Administrative service, Executive Virtual Assistant, Marketing Services, Prospecting Services, Transaction Coordinator
Virtual Assistant | Customer Service Pro | Online Business Management
Expected Payout

$8 per hour

Educational Attainment

Bachelors degree

Availability

20 hrs/wk

Experience Overview

Basic Information

Description

I was a Customer Service Representative/Trainer Apprentice for 4 years. My first BPO account was Hotelbeds, a bedbank based in Spain. We are using different software such as CRM, Zendesk, Microsoft, and many more. During the pandemic, my former account was discontinued and I was transferred to an account based in NSW, Australia, Johnson&Johnson Vision Care ANZ. JJVC ANZ is a vision care account that caters contact lens and solutions. We are using SAP, Avaya Agent, and CRM as our tools.

Skills

  • Admin Assistant
  • Research
  • Transcription
  • E-commerce
  • Data Entry
  • Email Management
  • Human Resource Management
  • Personal Assistant
  • Customer Service
  • Chat Support

Industry

  • Property Management Virtual Assistants

Service

  • Customer Service
  • Administrative service
  • Executive Virtual Assistant
  • Marketing Services
  • Prospecting Services
  • Transaction Coordinator

Text Resume

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Certifications

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