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Administrative service, Customer Service, Executive Virtual Assistant
System Admin | IT Helpdesk
Expected Payout

$8 per hour

Educational Attainment

High school diploma

Availability

8 hrs/wk

Experience Overview

Basic Information

Description

I am an experienced and knowledgeable information technology professional who specializes in help desk support. I possess expertise in troubleshooting and resolving technical issues and concerns with various software packages and operating systems, including Microsoft Office 365, Active Directory, Sharepoint, Salesforce, and Adobe Creative Cloud. I also works effectively independently or as part of a team, provides excellent customer service and communication skills, and is skilled at working under pressure. I am a small Business Owner of üBerdrive Car Rental Service. I worked for Teksystems, Allegis Global Solutions, RHG Car Rental, DXC Technology, and Alorica, Dell as a Technical Support Representative. I was awarded "Rookie of the Year" in 2019 and "Overall Top Agent" in 2019, and has earned the title of Subject Matter Expert in 2020. Currently working as a System Administration Associate for Global Service Desk at ETS at Delivery Hero SE (Foodpanda PH). I also have a facebook page with 3260 followers that focuses on gaming and short vacation vlogging. (https://www.facebook.com/gaming/ProjectYatsChoy) and a small youtube channel with variety of contents (https://www.youtube.com/channel/UCvmqlgWK8h6ES8kJFvmMKXg)

Skills

Industry

  • IT & Technology Virtual Assistants

Service

  • Administrative service
  • Customer Service
  • Executive Virtual Assistant

Text Resume

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Certifications

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