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Hidden name

Administrative service, Customer Service, Executive Virtual Assistant
Virtual Assistant
Expected Payout

$5 per hour

Educational Attainment

Bachelors degree

Availability

20 hrs/wk

Experience Overview

Basic Information

Description

I recently gained call center experience, working in Iqor and Taskus Philippines for a total of 17 months. During my time there, I was able to do the following: - Good communication skills - Basic knowledge to Microsoft Office - Fast learner - Handling a high volume of inbound and outbound calls - Providing customer service wherein it needs to edit the customers information or data to make it up to date. - Resolving customer inquiries and issues about their claims, eligibility and benefits. - Work with customers and clients to provide support and assistance with their health insurance needs. - Gained experience in navigating and interpreting health insurance policies and procedures. - Worked with various financial software and technologies that helped me to improve my technical skills. - Work under pressure

Skills

  • Admin Assistant
  • Quality Assurance
  • Appointment Setter
  • Data Entry
  • Personal Assistant

Industry

  • Healthcare Virtual Assistants
  • Insurance Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Administrative service
  • Customer Service
  • Executive Virtual Assistant

Text Resume

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Certifications

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