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Hidden name

Customer Service, Marketing Services, Administrative service
General Virtual Assistant
Expected Payout

$4 per hour

Educational Attainment

Bachelors degree

Availability

40 hrs/wk

Experience Overview

Basic Information

Description

I am a Customer Services Specialist at Concentrix, where I provide customer service and sales solutions for Optus, one of the largest telecommunications companies in Australia. With over 8 years of experience in various roles in marketing, sales, collection, and financial services, I have developed strong communication, cash handling, and credit card transaction processing skills that enable me to meet and exceed the expectations of over 10 million customers across the country. I am also an entrepreneur who ran a successful work-from-home opportunity for more than 7 years, demonstrating my confidence, dedication, and self-motivation. I have a passion for learning new skills and technologies, and I hold a bachelor's degree in management information systems. I am always enthusiastic to gain new experiences and knowledge that can help me grow professionally and personally. My goal is to leverage my telesales expertise and entrepreneurial mindset to deliver exceptional results for Concentrix and Optus and to contribute to their growth and innovation.

Skills

  • Admin Assistant
  • Quality Assurance
  • Research
  • Bookkeeping
  • Appointment Setter
  • E-commerce
  • Data Entry
  • Email Management

Industry

  • Insurance Virtual Assistants
  • Accounting Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Customer Service
  • Marketing Services
  • Administrative service

Text Resume

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Certifications

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