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Administrative service, Customer Service, Marketing Services
Virtual Assistant
Expected Payout

$6 per hour

Educational Attainment

Bachelors degree

Availability

20 hrs/wk

Experience Overview

Basic Information

Description

To give you a brief background of my experience, I was a customer support for a year handling calls, email, and live chat inquiries. As a customer support I make sure to provide flawless customer experience making sure to provide our customers with solutions, answer all their questions, get their complaints in check and maintain my overall performance/KPI. I am also experienced in upselling our latest items and products and reaching our monthly target to get incentives. I was also a writer for an online magazine during my university internship gaining experience and skills in creative writing. I was also a Production Assistant for an Advertising Agency for a year, managing all the bookings needed such as studio and equipment rental, managing the schedule of the team, liquidations, meetings, and paperwork to guarantee the smooth flow for the shoot. I was also a Social Media Manager/Admin Assistant for a US Real Estate Business and Recruitment Agency. I manage the businesses' Facebook, Instagram, and LinkedIn accounts. Create and post original images, edit videos, engage with customers, and keep the pages updated. I do file organization, faxing, do follow-ups for our customers, and manage my client's schedule. I am experienced in lead generation and contact potential investors through email marketing. I am excited to be part of your team! Portfolio: https://drive.google.com/file/d/1WrRoMvbWZdtcT7nrjmnN5245ugBg6nV6/view?usp=sharing

Skills

  • Admin Assistant
  • Transcription
  • Video Editing
  • Content Writer
  • Graphic Design
  • Social Media Marketing
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Customer Support
  • Social Media Management
  • Blogging
  • Web Design
  • WordPress

Industry

  • Property Management Virtual Assistants
  • Real Estate Virtual Assistants
  • Marketing Virtual Assistants

Service

  • Administrative service
  • Customer Service
  • Marketing Services

Text Resume

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Certifications

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