Basic Information

• Age: 24
• Gender: Female
• Location: ( Click to view complete address )
• Phone: ( Click to view phone no )
• Website: Not Available
• Linkedin: Not Available
• Skype: ( Click to view skype ID )
• Government Id: Not uploaded yet
• Last Active: 02/19/2024
• Member Since: 02/19/2024

Description

I was responsible for handling a group of content moderators. I ensure that management recognizes employee needs, incorporates clear guidelines, and sets timelines. Furthermore, I make sure I do coaching with my agents at least every week to provide real time feedback, discuss opportunities, and communicate updated goals and targets. I demonstrate verbal and written communication skills, strong facilitation and presentation skills. In my almost 5 years working in a BPO industry, I acquired an in-depth understanding of the Customer Service Function and the role of the CCO (including leadership, operations management, strategy and trends, use of metrics). Being a Team Manager, I gained excellent interpersonal skills for building and fostering key relationships. I really appreciate you taking the time to review my application for the available position needed.

Skills

Industry

• Human Resources Virtual Assistants
• Insurance Virtual Assistants
• Virtual Legal Assistant

Service

• Administrative service
• Customer Service
• Executive Virtual Assistant
• Prospecting Services
• Transaction Coordinator